Building better communities
Guides, comparisons and playbooks for launching customer and developer communities that actually get used.
Member Retention Strategies That Actually Work
Discover member retention strategies for B2B communities. Learn how to onboard, engage, and deliver value to reduce churn and build lasting loyalty.
10 Community Engagement Strategies That Scale
Discover 10 actionable community engagement strategies for B2B. Learn to scale support, drive product feedback, and increase retention without adding headcount.
Community Manager Job Description a Guide for B2B Tech
Craft a community manager job description that attracts top talent. Get templates, salary data, and interview questions for B2B tech and software companies.
Employee Experience Platform: The New Digital Headquarters
An employee experience platform isn't another HR tool. It's the digital layer unifying your workplace. Learn its core functions, ROI, and how to implement one.
10 Community Building Strategies That Actually Work
Discover 10 proven community building strategies for B2B. Learn actionable tactics for founders, support, and marketing teams to grow engagement.
Your Social Network for Business: Drive ROI in 2026
Unlock the power of a social network for business. Learn its benefits, key features, and how to build one that drives significant ROI for your company in 2026.
How to Build an Online Community That Drives B2B Growth
Learn how to build an online community that drives B2B revenue & retention. Get our blueprint for planning, launching, & sustaining a valuable customer
7 Top Discussion Forum Examples for 2026
Explore 7 top discussion forum examples from ComBase, Discourse, and more. Learn their strategies and see how to build a successful branded community in 2026.
Partner Portal Software: A Guide to Driving Channel Revenue
A practical guide to partner portal software. Learn what it is, core features, evaluation criteria, and how to measure ROI to grow your channel sales.
Customer Support Automation: A Founder's B2B Playbook
A B2B guide to customer support automation. Learn to implement workflows, measure ROI beyond ticket deflection, and build a system that scales your business.
A Founder's Guide to the Member Engagement Platform
What is a member engagement platform? A guide for B2B founders on its benefits, features, ROI, and how to choose the right one to drive growth.
How to Measure the ROI of a Support Community
Your support community is saving real money and can't prove it. How to measure its ROI — ticket deflection, cost per ticket, retention and search — in numbers finance believes.
How to Launch a Community Without an Existing Audience
You don't need an audience to launch a community — you need ten right people and a reason to come back. A specific playbook for starting from zero and getting past the empty room.
How to Build a Customer Support Community
Most customer support communities die empty — because of how they're built, not who they're for. A practical, no-fluff guide to building one that deflects tickets and ranks on Google.